TRAINING

• Learn to set up your preferences on the practice’s Curve Hero database
• Grant access and permissions for your office staff
• Customize your database so it looks/feels how you like it

• Learn how to manage your patient base and appointments from adding a patient, creating family structure to scheduling an appointment
• Discover how to link and manage family members

• Chart existing work as well as design and present a treatment plan to your patient
• Learn about recare management and perio charting
• See how to create your notes to ensure you have documentation needed for each patient

• Ensure your patients with insurance are set up correctly
• Learn how to attach insurance plans to patients, create new insurance plans, and ensure that benefits setup is accurate

• Learn how to post payments, make adjustments and other billing tasks
• Address the check-out process

• Review all questions before you start using Curve Hero on a daily basis

• This 90-minute pre-recorded training video addresses how to capture images into Curve from the device or hard drive. Once the image is captured, you can utilize many tools in the Image Module.

• Create your online forms and learn how to provide patient access to forms via a Kiosk or online through the patient portal.

• In this 90-minute session, you’ll learn to setup customized email and text message templates and create time points for automated patient appointment reminders, recare due notifications, and patient reviews.

• In this 90-minute consulting session, your Curve trainer helps ensure that GRO is fully operational and reviews additional features based on your personal GRO set-up including two-way conversational texting and self-scheduling.

These sessions sum up all the training you’ve received to prepare you for Day 1 with Curve, plus advanced topics like:

• Insurance Management - Eligibility requests, editing insurance, re-estimating insurance
• Claim Creation - Sending batched claims, handling ERA claims
• Insurance Set-Up - Setting up specific insurance type plans
• Other Billing Options - Includes backdating, managing finance charges, ledger locker, and using procedure codes vs inventory items
• Billing Statement Configuration - Creating billing statement templates
• Patient Correspondence - Creating notes summarizing treatment plans, letter templates, etc.
• Reports - Building custom reports, filter reports, etc.
• Dashboards - Setting up dashboards
• Correspondence Module - Using the correspondence module
• Forms and/or GRO Training - Address if not already completed
• Patient Portal - Setting up patient portal
• Claims Processing - Establishing seamless claims processing within Curve Hero
• Advanced Billing - Understanding how to leverage Curve for advanced billing