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    Using Curve Hero is easy—all you need is a typical PC or Mac and high speed Internet access. We recommend the following minimum computer and Internet requirements. For best results, consider exceeding these whenever possible. Technology advances rapidly, so please refer to this page periodically for updates. If you are unsure about any of this information, please contact a Curve Dental Customer Service Expert at 1-866-647-1102 option 1.

    Internet Access Requirements

    Any PC or Mac using Curve Hero will need access to the Internet either directly or through a local area network. Most business broadband accounts can service these needs very inexpensively. Recommended connection types include High Speed DSL, Cable, Fiber, or High Speed Copper (T1, T3) lines. Dial-up connections are not acceptable and satellite and wireless service are not recommended.

    The minimum recommended connectivity for the average practice (1-10 users) is 5 Mbps download and 1 Mbps upload . If your office is sharing bandwidth with other tenants in the same building, or if you regularly upload and download large files, you may need greater connectivity than what is listed above.

    Consult with your Internet Service Provider or IT Professional to determine the appropriate service for your practice.

    Operating System Requirements

    Curve Hero
    • Windows 11, Windows 10, Windows 8
    • MacOS 12 (Monterey), MacOS 11 (Big Sur), MacOS 10.15 (Catalina)
    Curve Capture
    • Windows 11, Windows 10, Windows 8
    • MacOS 12 (Monterey), MacOS 11 (Big Sur), MacOS 10.15 (Catalina)

    Display Requirements

    • To ensure color correctness and appropriateness for clinical review, please ensure that monitors used meet the requirements for clinical image review
    • It is recommended that monitors are calibrated periodically to ensure appropriate brightness, contrast and color settings, especially for clinical purposes

    Recommended resolution:

    • 19'' monitor or better 
    • Run Curve Hero in a maximized browser window at a screen resolution of 1920x1080 or better

    Minimum resolution:

    • Curve Hero will work at 1280x1024in a maximized browser window

    Memory Requirements

    • 4GB or higher of RAM (8GB or higher recommended)

    Credit Card Processing

    Curve Hero integrates with industry leaders Global Payments Integrated and Bluefin, to provide two credit card processing options. If you wish to process credit card payments within Curve Hero or provide your patients with an online payment option, please contact either of our partners directly.